Privacy Policy
Last updated: 25 August 2026
Oester respects your privacy and is committed to handling personal information responsibly and transparently.
This Privacy Policy explains how information may be collected, used and protected when you visit our website or contact us.
1. Who we are
Oester is a multidisciplinary engineering company providing services across mechanical and industrial design, electrical and embedded systems, simulation, artificial intelligence and software engineering.
Contact:
admin@oestertech.com
Bërnicë e Poshtme, Pristina 10000, Kosovo
2. Information we collect
When you contact us through our website, we may collect information such as your name, email address, company name, project information and any other details you choose to provide.
Our website may also automatically collect basic technical information such as browser type, device information, IP address, pages visited and general website usage data through hosting, analytics or similar technologies.
3. How we use your information
We may use your information to:
respond to enquiries and project requests;
understand your requirements;
communicate with you regarding potential or ongoing work;
operate and improve our website;
maintain website security;
comply with applicable legal obligations.
We do not sell personal information.
4. Legal basis for processing
Where applicable, personal information is processed because it is necessary to respond to your request, take steps toward entering into a business relationship, fulfil contractual obligations, comply with legal requirements, or because we have a legitimate business interest in operating and improving our services.
Where consent is required, we will rely on your consent.
5. Sharing information
We may use trusted third-party providers to operate our website, communications, analytics or other business systems.
These providers may process limited information on our behalf only as necessary to provide their services.
We do not provide personal information to third parties for unrelated marketing purposes.
6. Data retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including business, contractual, accounting and legal requirements.
7. International transfers
Some technology providers we use may process information outside Kosovo or the European Economic Area.
Where required, appropriate safeguards should be used for international transfers of personal information.
8. Your rights
Depending on the laws applicable to you, you may have rights relating to your personal information, including the right to request access, correction, deletion, restriction or objection to certain processing.
You may contact us at admin@oestertech.com regarding privacy-related requests.
9. Cookies and analytics
Our website may use cookies and similar technologies necessary for site operation and, where enabled, analytics and performance measurement.
Where required by law, non-essential cookies will only be used after appropriate consent.
10. Third-party links
Our website may contain links to external websites. Oester is not responsible for the privacy practices or content of third-party websites.
11. Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be published on this page.
Terms & Conditions
Last updated: 25 August 2026
These Terms & Conditions govern your use of the Oester website. By accessing or using this website, you agree to these terms.
1. About Oester
Oester is a multidisciplinary engineering company providing services including mechanical and industrial design, electrical and embedded systems, simulation, artificial intelligence and software engineering.
2. Website purpose
The information presented on this website is provided for general informational and business-development purposes.
Nothing on this website constitutes a binding engineering proposal, technical specification, quotation, warranty or contractual commitment unless expressly agreed in writing by Oester.
3. Engineering services
The specific scope, deliverables, responsibilities, pricing, timelines, intellectual-property arrangements and other conditions for engineering work are agreed separately through proposals, quotations, statements of work or contracts.
In the event of any conflict between these website terms and a signed client agreement, the signed agreement will take precedence.
4. Intellectual property
Unless otherwise stated, the content of this website, including text, branding, graphics, images, renders, diagrams, concepts, videos and other materials, is owned by or licensed to Oester.
Content may not be copied, reproduced, distributed, modified or used commercially without prior written permission.
Client work displayed on the website may remain subject to the intellectual-property rights of the relevant client or other rights holders.
5. Accuracy of information
We aim to keep the information on this website accurate and current, but we do not guarantee that all content will always be complete, error-free or up to date.
Oester may modify website content at any time without notice.
6. No engineering reliance
Website content should not be relied upon as engineering, safety, manufacturing, regulatory or other professional advice for a specific project.
Technical decisions should be based on project-specific analysis, requirements and appropriate professional review.
7. Third-party links
Our website may contain links to third-party websites or services. Oester is not responsible for their content, availability, security or practices.
8. Limitation of liability
To the extent permitted by applicable law, Oester is not responsible for losses or damages arising solely from the use of, inability to use, or reliance upon general information contained on this website.
Nothing in these Terms excludes liability where exclusion is prohibited by law.
9. Misuse of the website
You may not use the website in a way that interferes with its operation, attempts unauthorized access, distributes malicious software, infringes intellectual-property rights or violates applicable law.
10. Changes
We may update these Terms from time to time. The current version will be published on this page.
11. Governing law
These Terms are governed by the laws applicable to Oester's registered business location, unless mandatory law provides otherwise.
Contact
For questions regarding this Privacy Policy, Terms and Conditions or the handling of personal information
Oester
Bërnicë e Poshtme, Pristina 10000, Kosovo
admin@oestertech.com